Privacy Policy
The Lenaé Experience: Event Planning & Design (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when visiting our website or interacting with us online.
āā1. Information We Collect
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We may collect the following types of information:ā
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Personal Information: Name, email address, phone number, event details, and any information you submit through contact forms, consultation bookings, or inquiries.
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Payment Information: Limited billing details when you make a purchase or booking. Payments are securely processed through third-party payment platforms (e.g., HoneyBook, Wix, or other processors).
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Automatically Collected Information: When you visit our site, we may automatically collect information through cookies, pixels, or analytics tools, including your IP address, browser type, device type, location data, pages visited, and referring URLs.
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2. How We Use Your Information
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We use your information to:
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Provide and improve our event planning and design services.
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Respond to inquiries, schedule consultations, and process bookings.
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Send updates, newsletters, or promotional offers (only with your consent).
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Analyze website performance and enhance user experience.
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Comply with legal, tax, and business obligations.
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3. Cookies & Tracking Technologies
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Our website uses cookies, tracking pixels, and analytics tools (such as Google Analytics and Facebook Pixel) to personalize content, measure ad performance, and understand visitor behavior.
You can control or delete cookies through your browser settings. However, disabling cookies may affect website functionality.
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4. Sharing Your Information
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We do not sell your personal information.
We may share data only with:
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Trusted service providers who assist in website hosting, email marketing, or payment processing.
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Legal authorities if required by law or to protect our rights and property.
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5. Data Security
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We take reasonable measures to safeguard your personal data from unauthorized access, disclosure, or misuse. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute protection.
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6. Your Rights
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Depending on your location, you may have the right to:
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Request access to or correction of your personal information.
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Withdraw consent for marketing communications.
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Request deletion of your data, where applicable.
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To make a request, please contact us using the information below.
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7. Links to Other Websites
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Our website may include links to third-party sites (such as social media, vendor partners, or affiliate links). We are not responsible for the content or privacy practices of those websites.
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8. Updates to This Policy
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We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised “Last Updated” date.
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9. Contact Us
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If you have questions about this Privacy Policy or your personal data, please contact us:
The Lenaé Experience: Event Planning & Design
š Based in Alabama & Georgia — Serving Clients Worldwide
š§ info@thelenaeexperience.com
š www.thelenaeexperience.com
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